NCR COCKPIT
Active NCRs
AI-powered non-conformance tracking and resolution
Last updated: just now
Quality Metrics Dashboard
January 2026 · Real-time NCR/SCAR performance insights
Active NCRs
12
↑ 3 from last week
Avg. Resolution Time
4.2 days
↓ 28% vs baseline
Containment Rate
94%
↑ 6% vs last month
Cost of Quality Avoided
$847K
YTD savings
NCRs by Defect Category
Distribution across defect types
| Category | Count | % of Total |
|---|---|---|
| Dimension | 18 | 32% |
| Surface Finish | 14 | 25% |
| Material | 11 | 20% |
| Documentation | 8 | 14% |
| Other | 5 | 9% |
Top Suppliers by NCR Volume
Supplier quality performance
| Supplier | NCRs | SCARs Issued |
|---|---|---|
| AeroMach Industries | 7 | 4 |
| PrecisionCast LLC | 5 | 2 |
| TechAlloy Corp | 4 | 1 |
| MetalWorks Inc | 2 | 0 |
Resolution Funnel
Opened56
Contained48
Dispositioned42
Resolved38
Processing Time Breakdown
Triage & Classification15 min
Traceability Analysis25 min
Containment Execution45 min
Disposition Decision30 min
SCAR/CAPA2.5 hrs
Quality Metrics
First-Pass Containment94%
SCAR Response Rate87%
Repeat NCR Rate8%
Escape Rate0.3%
How It Works
NCR/SCAR Cockpit — AI-powered non-conformance resolution
Sidecar Model — Integrates with QMS, ERP, and MES without replacing them
QMS / ERP
NCR intake
Lot/WO data
Supplier info
Lot/WO data
Supplier info
→
AI Agent
Classification
Traceability
Risk analysis
Traceability
Risk analysis
→
Quality Review
Verify findings
Approve actions
Disposition
Approve actions
Disposition
→
Systems Update
QMS closure
ERP holds
SCAR to supplier
ERP holds
SCAR to supplier
Zero QMS Risk
Read-only integration. No code in your QMS.
Full Audit Trail
Every action logged with timestamp & user.
Deploy in Days
Connect, configure, go live.
Each NCR scenario demonstrates different AI reasoning capabilities. Click any case in the Control Tower to see these in action.
🔴 Turbine Blade Assembly
AeroMach Industries — Dimension (Stop-Ship)
CMM dimension out of tolerance on critical airfoil profile
Severity Classification
Full Traceability Map
Blast Radius Analysis
CoQ Estimation
Containment Plan
8D SCAR Draft
🟡 316L Stainless Steel Bar Stock
MetalPro Supply Co — Documentation (Quarantine)
Missing Certificate of Conformance; material cannot be released
Document Gap Detection
Incomplete Traceability Alert
Material Hold Policy
🟣 Aluminum Mounting Plate
Pacific Precision — Surface (Quarantine)
Surface finish Ra exceeds 63μin specification — 3rd occurrence in 90 days
⚠️ Repeat Pattern Detection
Historical NCR Linkage
Executive Escalation
Alternate Supplier Eval
🔴 Titanium Housing Assembly
TitanWorks LLC — Traceability (Stop-Ship)
Mixed lot labels detected; units from 3 different heats commingled
⚠️ Traceability Break Detection
Multi-Lot Genealogy
Wide Blast Radius (4 shipments)
Customer Notification
🔵 Hydraulic Control Valve
HydroSystems Inc — Field Return (Routine)
Customer reported seal failure causing hydraulic leak in service (2,100 hrs)
Field Failure Analysis
Fleet Exposure Assessment
Warranty Database Query
RMA Processing
⚫ Military-Grade Logic IC
GlobalChip Distributors — Counterfeit (Stop-Ship)
Suspected counterfeit: date codes inconsistent, GIDEP alert matched
🚨 GIDEP Alert Match
⚠️ Counterfeit Risk Flag
Supply Chain Verification
Legal Escalation
GIDEP Report Filing
Legend — AI Reasoning Capabilities
AI Automated analysis & reasoning
Alert Risk detection & escalation
Action Generated containment/CAPA
SOP Policy-driven rules
Output System write-back
AI Analysis — Automated reasoning
SOP / Rules — Policy-driven steps
Alert — Risk detection
Output — System updates
1. Intake & Classification
→ Parse NCR from QMS intake
→ Classify defect type & severity
→ Scan for repeat history patterns
→ Flag GIDEP/counterfeit alerts
→ Route by severity matrix
2. Traceability & Analysis
→ Build lot genealogy tree
→ Map material flow (supplier → WIP → FG)
→ Identify blast radius (affected WOs/shipments)
→ Estimate Cost of Quality impact
→ Validate against spec tolerances
3. Containment & Disposition
→ Generate containment action plan
→ Apply hold policies (quarantine, WO stop)
→ Notify stakeholders per escalation matrix
→ Recommend disposition (scrap/rework/RTV)
→ Obtain required approvals
4. SCAR/CAPA & Closure
→ Draft 8D SCAR with pre-filled sections
→ Send SCAR to supplier portal
→ Track CAPA tasks on kanban
→ Publish disposition to ERP
→ Archive case pack to document vault
👤
Quality Inspector
Frontline NCR intake
Log NCRs from inspection
Attach evidence (photos, CMM)
Execute quarantine holds
Verify containment actions
🔧
Quality Engineer
Analysis & disposition
Review AI analysis findings
Validate traceability data
Make disposition decisions
Draft and send SCARs
🏛️
Quality Director
Oversight & approval
Approve critical dispositions
Monitor metrics dashboard
Review supplier performance
Escalation decisions
📊 System Integration
☐
QMS Connection
API access to ETQ, Greenlight, MasterControl, or custom QMS
☐
ERP Integration
SAP, Oracle, or Epicor for lot/WO data
☐
Supplier Portal
SCAR delivery and response tracking
⚙️ Configuration
☐
Severity Matrix
S1-S4 classification rules and routing
☐
Approval Workflows
Authority limits, escalation paths
☐
Notification Rules
Email/Slack alerts by severity and role